- About Us
- Climate & Environment
- Diversity, Equity & Inclusion
- Governance
- Stories
Chubb’s culture is defined by who we are, the behaviors we expect of each other, and what we reward and recognize.
Chubb Group Executives
Chubb has operations in 54 countries and territories and can help clients manage their risks anywhere in the world.
The company took its present form in 2016 when ACE Limited acquired the Chubb Corporation, creating a world leader in insurance.
Chubb Climate+ draws on our extensive technical capabilities in underwriting and risk engineering, bringing together Chubb units engaged in Renewables, Alternative Fuels, Climate Tech, and Risk Engineering services.
At Chubb, we recognize our responsibility to provide solutions that help clients manage environmental risks, to reduce our own environmental impact and to make meaningful contributions to environmental causes.
Chubb has developed a series of accelerator programs around the world designed for women at all stages of their career.
The path towards racial justice and equity is both an individual journey and collective duty.
Building and advancing a fair, equitable and inclusive workplace is a journey that requires commitment and action.
Guided by steady leadership and a commitment to the highest levels of personal and professional integrity.
Our People
At Chubb, we stand behind the promises we make to conceive, craft and deliver exceptional insurance coverage and service, and to pay our claims fairly and quickly. That's what makes us Craftsmen of Insurance®.
We practice our craft better than any company of size — and have a track record of outperformance that demonstrates it. The insights we gain from being close to our customers and distribution partners enable us to better meet the needs of each market with the right products, capabilities and services. Our reliability, consistency and quality make us a go-to source for agents and brokers to serve their customers.
The craft of underwriting
Craftspeople use their experience and skill to design and create works of quality. At Chubb, that’s how we think about the insurance coverage we write for our customers. It’s about applying our knowledge, insights and expertise about risk to find the best way to craft the protection to do the job and then get it done for our clients and distribution partners. We combine a passion for service with deep experience and exceptional financial strength to deliver the best possible insurance coverage for people and for businesses big and small.
Fern Tan
Head of Casualty, Singapore
Fern Tan, Senior Casualty Underwriter in Singapore, believes “insurance is a people business. It’s built on trust and those we serve.”
Protecting businesses and individuals
Every day, around the world and around the clock, the people of Chubb offer individuals, families and businesses protection from unpredictable risks and threats. When you buy an insurance policy from Chubb, you buy a promise that we will be there when you need us most. Our reputation for superior service is second to none. Chubb’s professionals — from underwriters and claims adjusters to commercial risk engineers and residential risk consultants — are always striving to deliver exceptional service to our customers and business partners. It’s who we are.
Marcelle Dial
Property Claims Manager, United States
Marcelle Dial, a Chubb Property Claims Manager, explains, “Craftsmanship is excelling at every part of the process.” That process includes everything from in-depth discussions about your home, to being there during a time of distress, to recreating your home exactly as it was before. With more than 20 years of experience at Chubb, she knows first hand that no two claims — or clients — are alike.
Marcelle Dial
Property Claims Manager, United States
Marcelle Dial, a Chubb Property Claims Manager, explains, “Craftsmanship is excelling at every part of the process.” That process includes everything from in-depth discussions about your home, to being there during a time of distress, to recreating your home exactly as it was before. With more than 20 years of experience at Chubb, she knows first hand that no two claims — or clients — are alike.
Martin Sloan
Accident & Health Senior Claims Handler, United Kingdom
As a craftsman of insurance, Martin understands his clients are on the move more and more. “When a person is injured or becomes ill, especially when they’re away from home, it’s probably one of the most stressful times an individual may experience. Empathy for a customer is extremely important and an essential skill for an accident and claims handler to have.”
Katelyn Foster
Risk Engineer, United States
Katelyn Foster, a Chubb Risk Engineer, explains, "Craftsmanship is precision. We work with clients and help them develop their safety culture. We want to know about every little piece in the process so we can put it together and ensure our clients operate at a higher level."
Fueled by a can-do attitude
A can-do attitude is having a state of mind with the confidence and commitment to solve a problem, find an answer or accomplish a goal. A can-do attitude comes with firmness and resolve. Imagine what a team of can-do professionals, armed with decades of experience and backed by the resources of a global leader, can do for you.
Sony Tapia
Auto Claims Regional Director, Mexico
Sony Tapia, a Chubb Auto Claims Manager in Mexico, explains, "In an accident people are angry. We’re trained to be the voice of reason in situations like this.”
Respecting and valuing our differences
At Chubb, we recognize that being authentic at work unleashes performance. We are at our best for clients and each other when all colleagues bring their “whole self” to work and feel comfortable about expressing who they are in an environment that is respectful of diversity and leverages differences for better decision-making.
Nandini Mani
Executive Vice President, Claims for Overseas General Insurance
For Nandini Mani, the company’s commitment to diversity is a reason to be proud she works for Chubb. “We love approaching different kinds of people and different kinds of companies and figuring out what their needs are – across cultures and languages. And that embracing of difference – not just toleration but that celebration of difference – is really at the core of what Chubb is.”
Nandini Mani
Executive Vice President, Claims for Overseas General Insurance
For Nandini Mani, the company’s commitment to diversity is a reason to be proud she works for Chubb. “We love approaching different kinds of people and different kinds of companies and figuring out what their needs are – across cultures and languages. And that embracing of difference – not just toleration but that celebration of difference – is really at the core of what Chubb is.”
''Without relationships, we could not build the best solutions. It’s about people. It’s personal.''
Evan Greenberg | Chairman & Chief Executive Officer, Chubb
With you, Chubb is better
We recognize our responsibility to ensure opportunity within our own organization by creating an atmosphere where all colleagues, regardless of who they are, feel comfortable bringing their best to the table. Meeting diverse customer needs requires the best minds collaborating in a rewarding and supportive environment. Whether you’re on our team now or considering joining us – your talents and unique perspectives make a difference here.