Chubb’s global remittances report, rooted in a survey of more than 3,500 people in six countries, reveals that workers – especially foreign and gig workers – face a complex set of risks that can disrupt the flow of money and have devastating financial consequences for themselves and their families. Among the report’s key findings:
Our findings are brought to life through profiles of three fictional workers whose personal stories illustrate many of the challenges that remittance senders face – and how they can be emboldened and empowered.
A 32-year-old Indian nurse living in East London who uses a mobile app to send money to her mother and younger siblings in Delhi
A 45-year-old construction worker from the Philippines who diligently wires a portion of his weekly wages to his wife and children in Manila from his temporary home in Dubai
A 38-year-old Mexican entrepreneur who runs a small online craft business in Madrid and sends money to her parents and extended family in Oaxaca
The report thoroughly examines the interrelated factors that influence the decision-making process of remittance senders, including:
Remittance senders around the globe face an interconnected web of economic, social and technological risks that threaten the security of their transactions, including:
The report identifies tailored, affordable and accessible insurance as one of several solutions for decreasing risk and increasing confidence. Among other facets, it looks at:
The SMVI offers an innovative, data-driven approach to understanding the multifaceted challenges faced by remittance senders by observing them through three critical lenses: